POSITION SUMMARY:

Performs basic ancillary skills to assist provider to meet the specific needs of patients.

DUTIES AND RESPONSIBILITIES:

• Performs the essential functions as defined as by the appropriate Skills Competency Checklist
• Adheres to established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards
• Observes and communicates changes in the patient’s condition to the provider on duty
• Adheres to guidelines and requirements of laboratory and clinical accreditation policies. Perform CLIA waived labs based on manufactures instructions
• Participates in education programs and attends meetings or training sessions as required
• Perform front desk responsibilities; answering phones, check-in, check-out, patient assistance with registration, insurance verification, including extensive EMR training.
• Maintains clean and sanitized front and back office rooms
• Treats patients and co-workers consistent with the CareSpot Mission statement, Vision, Values and Performance Standards
• Must adhere to protocol all protocols as ordered by MAB
• Set up procedures as trained when ordered by provider; Must abide by all HIPAA and OSHA guidelines
• Maintain high ethics and accept responsibility for actions
• Practice excellent patient care
• Maintain patient confidentiality, including shredding of any patient information
• Bring patients from the waiting room to an exam room in a timely manner
• Obtain and document all applicable patient visits
• Notify provider of patients ready for exam, room number, vitals and chief complaint.
• Maintain clear, appropriate and accurate documentation
• Participates in the completion of the daily checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State regulations, including documenting fridge temperatures daily on appropriate log
• Check all supplies and medications including sample medications for expiration, monthly
• Prepares treatment rooms for examination of patients
• Certified in DOT urine drug screening protocol
• Makes suggestions to management for improving the clinics performance and patient’s experience
• Triages patients, measures vital signs, and records information on patients' charts
• Other duties as assigned to promote high quality and cost effective patient care and an efficient and productive work environment

REQUIRED SKILLS

• Basic Computer skills
• Excellent customer service skills
• Ability to work in a team environment