Position Summary

The Director, Revenue Cycle is responsible for managing the day–to–day activities as it relates to full revenue cycle functions, which include billing, account receivables, payment posting, and data analysis. This role is also responsible for the development and implementation of current and future strategies, along with minimizing bad debt, improving cash flow and managing the overall health of the company’s receivables.

Duties and Responsibilities

• Manage staff performance by providing regular feedback, QA and productivity metrics, performance reviews, and using data to drive revenue cycle efficiencies.
• Enhance and standardize workflow processes throughout the revenue cycle process, to assist in achieving consistency in maintaining the critical success factors for the revenue cycle department.
• Compiles and prepares various status reports to analyze trends and make recommendations.
• Monitors timeliness and effectiveness of department activities, ensuring that outstanding account receivables are consistent with contracted standards.
• Prepare revenue cycle financial analysis including aged accounts. Monitor and assess KPI’s in order to improve efficiency.
• Oversees and ensures completion of payor enrollment process for new and current providers.
• Supervision and monitoring of all outsourced RCM workforce which includes setting goals, follow up and delivering tangible results.
• Other duties as assigned.

Experience, Skills and Education

• College degree in accounting/business management preferred.
• Five years or more in medical billing management or relevant revenue cycle management experience required.
• Proficiency in the use of Microsoft Excel, Word, and Power Point.
• Ability to pass a Level II background screening and clearance through AHCA (Agency for Healthcare Administration) - https://info.flclearinghouse.com/

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.

Work Environment

Admin - While performing the essential functions of the job the employee may be in office or work remotely dependent upon the company and/or department’s policies.

Managerial Demands

While performing the essential functions of the job, the team member will be required to be available via cell phone during work hours, as well as before and after work hours and on weekends, to answer calls and concerns. Regular checking of CareSpot email is required.

Reporting This Position

Revenue Cycle Specialists

Senior Revenue Cycle Specialists

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